NHN Artworks

NHN Artworks

Privacy & cookies

Your information deserves the same care as your project. Read how we handle your inquiry and the storage this website uses.

Last updated: 27 October 2026

Who handles your information?

NHN Artworks in Maasmechelen, Belgium, handles inquiries through this website. Email contact@nhnartworks.com for privacy questions.

What information do we receive?

We receive your name, email address, optional company name, city or location, message and the project details you enter. We also store your acknowledgement of this privacy notice, language, inquiry page and a unique reference. Please do not share sensitive personal information that is unnecessary for your project.

Why do we use your information?

We use your details to answer your inquiry, discuss your needs and prepare a proposal or commission. The legal basis is taking steps at your request before entering a contract. The form checkbox confirms that you have read this and agree to this use; it does not authorise newsletters or advertising.

Where does your inquiry go?

Your inquiry is forwarded to the existing NHN Artworks app for follow-up. Lovable Cloud supports the website and inquiry storage. Information is intended for authorised people handling your inquiry and the technical providers needed for that purpose. Providers may process data outside the European Economic Area, subject to applicable GDPR safeguards. Contact us with questions about recipients or transfers.

How long do we keep your inquiry?

Inquiries that do not lead to a commission are kept for no more than one year. For commissions, necessary data is kept as required for delivery and legal obligations. This is our retention policy; the website does not automatically delete inquiries in the app.

What are your rights?

You can request access, correction or deletion of your information. You may also request restriction or portability and object where applicable. Email contact@nhnartworks.com. We normally respond within one month; legal retention duties may limit deletion. You may complain to the Belgian Data Protection Authority.

Cookies and browser storage

Necessary: the website remembers your language (nhn-lang), whether you saw the cookie notice (nhn-cookie-notice) and your cookie choice (cookie_consent, with date and notice version in cookie_consent_record). Ad measurement: only with your consent (in the EU, UK and Switzerland) do we load the Google Ads tag. It sets cookies and notifies Google when you send an inquiry, with the inquiry reference but without your name or email, so we can measure which ads work. Recipient: Google Ireland Ltd. How Google uses data: https://business.safety.google/privacy/. You can change or withdraw your choice anytime via 'Cookie settings' at the bottom of every page. An unsent workshop inquiry is temporarily kept in this browser tab (nhn-workshop-pending, checked for expiry after 24 hours when reopening the page) so you can retry after a technical error. After acceptance, only the reference and time remain. Close the tab on a shared device. With your advertising permission, we also measure workshop button clicks, configurator starts and accepted workshop inquiries through Lovable, without sending entered contact details.

External services and links

Fonts are fetched from Google Fonts and project media from our media hosting. Providers receive technical details such as your IP address to deliver files. Instagram links only open when clicked; there are no Instagram embeds. The artist application form is in the NHN Artworks app. External websites have their own privacy terms.

contact@nhnartworks.com

Complain to the Belgian Data Protection Authority